How do I handle my online customer service?
Let’s learn how do I handle my online customer service. The most accurate or helpful solution is served by Quora.
There are ten answers to this question.
Best solution
I work for a small (~10) person startup. We are about to launch our first paid feature. Since money is being exchanged, I worry that just having an email for problems is no longer adequate. I do not expect a high call volume, as I imagine in the early...
Answer:
Customer service is as important as the product itself. This applies to all companies, irrespective...
Anonymous at Quora Mark as irrelevant Undo
Other solutions
There are some that take advantage of "the customers always right" motto, and they think its OK to be rude, condescending, or deliberately nasty. They often say "I pay your wages" to justify their rudeness. The company says not to...
Answer:
Be calm and very, very polite. If you feel overwhelmed, perhaps you can tell them that you can see they...
Mr. Addams ™² at Yahoo! Answers Mark as irrelevant Undo
A guest calls to make a reservation. She tells you her friend made a reservation for $115 versus the $150 you are quoting as a rate. You explain to the guest that her friend did not book with your hotel. The caller becomes irate. How do you handle the...
Ash at Yahoo! Answers Mark as irrelevant Undo
While many people feel that Whole Foods market is the center of the universe I have to disagree. While shopping at one of their Southern California locations I have a story to tell. The other day I picked up some mini-bran muffins and they expiration...
Answer:
You are absolutely right. I shop at many of their stores in Southern California also and most of their...
confiden... at Yahoo! Answers Mark as irrelevant Undo
Update (May, 2015): Interesting insight, how you can make bad customer service to somewhat work a little, if you are the customer (that is, not only about 2 questions in a single email, but oftentimes I have to resort to this practice even if I asked...
Answer:
I'm a SaaS adopter and raised support tickets in many occasions. I find this problem happening often...
Jagan Ganti at Quora Mark as irrelevant Undo
Answer:
Check out eserviz for software for online repair maintenance... It offers free trial run too.
info.ese... at Yahoo! Answers Mark as irrelevant Undo
richie.jomtien at Answerbag.com Mark as irrelevant Undo
wiki.answers.com Mark as irrelevant Undo
Answer:
if you mean by grumpy i say just smile and nod but if you mean by grumpy grumpy i do not know
wiki.answers.com Mark as irrelevant Undo
Answer:
I will disscuss about the problem and communicate to company immediately and re-solve the issue.
wiki.answers.com Mark as irrelevant Undo
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