How to deal with difficult customers?
Let’s learn how to deal with difficult customers. The most accurate or helpful solution is served by Yahoo! Answers.
There are ten answers to this question.
Best solution
Answer:
Customers are the lifeblood of any business and should be treated with respect and understanding. When...
gerdef27... at Yahoo! Answers Mark as irrelevant Undo
Other solutions
I have been working in Primark for almost 6 months now. I'm a till operative and don't get me wrong I enjoy my work and love the people I work with, but sometimes the customers we get are very arrogant and push their noses up to you. I usually have customers...
Answer:
go to your manager and tell them what happened ask them to show you how you should fold the clothing...
x-sugar-... at Yahoo! Answers Mark as irrelevant Undo
I'm a manager at a small fast food chain. We recently opened a new location in a much poorer neighborhood than the other locations I've worked at. The biggest difference so far that I've noticed is the amount of false complaints we get. I know that the...
Answer:
"We will happily refund (via store credit) the portion of the meal that is returned to us, uneaten...
Steven at Yahoo! Answers Mark as irrelevant Undo
So I just started working as a cashier at a local supermarket and its my first job. Its not that bad, I've actually caught on to everything fast, but I'm still learning the plu codes for produce and I call some of my coworkers over if I need a little...
Answer:
The thing that pisses me off most is when people are pleasent when I'm pissed off. Try that. No matter...
jenny lee at Yahoo! Answers Mark as irrelevant Undo
I mean I had a good day going so far yesterday up until I had a couple bad customers in a row. One who had PMS breath and blew up at me over an easily fixable mistake. Another who had an attitude from the beginning and got mad at me when I never had...
Answer:
it isn't worth losing your job over. people need to get over themselves, and sometimes in the service...
ZipGB8 at Yahoo! Answers Mark as irrelevant Undo
I'm a college student and I've been working as a cashier at a small grocery store for a year now. I'm still having trouble figuring out how to deal with customers that complain and co workers trying to control me or mess with me(I'm the youngest there...
Answer:
You said the most important key to dealing with these things yourself. Do not take it personal. These...
Crazy Danzer at Yahoo! Answers Mark as irrelevant Undo
I'm a college student and I've been working as a cashier at a small grocery store for a year now. I'm still having trouble figuring out how to deal with customers that complain and co workers trying to control me or mess with me(I'm the youngest there...
Answer:
Perhaps you should speak to the manager and see if they have company policies for dealing with this...
Crazy Danzer at Yahoo! Answers Mark as irrelevant Undo
I run my own business. Sometimes we have customers who ask for a lower price almost every single day. They are whining whining and whining to setup their own price for a product. And My prices are already lower than the market. Almost 10% lower than...
Answer:
Just tell them how much it costs to run the shop and that you absolutely cannot lower the price. Be...
Rob at Yahoo! Answers Mark as irrelevant Undo
We sell holiday excursions to our customers but at the moment due to the unrest in Egypt, some of the roads may be blocked at very late notice. Therefore bringing the excursion to an early finish. Its in their best interests of safety but we are having...
Answer:
That is a very difficult situation. Of course, people will be disappointed. But a thorough explanation...
Deb Calvert at Quora Mark as irrelevant Undo
Please briefly describe one or two situations where you had to work with a difficult customer and how you dealt with this customer. Is there anything you wish you had done differently?
Answer:
one angry customer prank called the store and told me i was fat. while i was walking to the bathroom...
Frog at Yahoo! Answers Mark as irrelevant Undo
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