What kind of education do companies look for when hiring in Customer Service?

I am rolling out a new specialized outsourced groupware service and am looking for ideas for an alternative pricing model. We have a unique target customer (risky startups), and they don’t have the initial funds to afford the standard cost of our...

I manage customer support at an education software company. My company offers to reimburse money spend on tuition and classes, and I’m being highly encouraged to take advantage of it. I can take any kind of management class, or a class about customer...

Remember back in the 70's and 80's when a lot of child actors would get type casted as only child actors that when they grew up, their careers in Hollywood were pretty much over. What about people who have been doing one kind of work for 10 even 20 years...

I own an Apple reseller somewhere in the United States. I bought this company from the former owner a few years back, despite having no education in business whatsoever (other than what I've learned on the job.) When I first took over as owner, it was...

my address my city, my state my zip 3-11-2010 Position Applying For: Assistant/Associate Buyer Company Name: City, State Zip: Location: Dear HR Management, (company name) is the kind of progressive company for which I aspire to work and develop a dynamic...

Being "sucked" into politics now-a-days is a scam and it's sad to see how many people get their hopes for something that will honestly...probably never happen. The economy will never improve for a few reasons. 1) We depend on other countries...

Can you help me identify the companies with the best corporate culture? I've had a slew of office jobs, in lots of different industries. I'm pretty disgusted with my current job and would like to make a move. Instead of just applying for all the jobs...

< Personality Tests: Survival of the Phoniest Having recently finished a novel I've been meaning to get written and now finding myself in need of more money to supplement my shoddy income as a videographer, I have been sending applications out to...

I am desperate. I have my resume on Careerbuilder, Monster, Hotjobs and Snagajob.My background entails extensive customer service in call center, education and retail. I have great experience but everyone says they are not hiring because of economy....